Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) provides confidential professional consultation and referral services to address any personal or work concern that may be affecting your wellbeing. You can request up to eight sessions at no cost if eligible.


To be eligible to use EAP services, you must be eligible for UPlan benefits, or be a spouse or dependent child of a UPlan benefits-eligible employee. This means that you must work at least 50% time in an appointment that is three months or longer.

This definition excludes Medical Residents and Graduate Assistants. Former employees and retirees of the University are also excluded, regardless of whether or not they are enrolled in the UPlan or another University-sponsored medical plan.

Scheduling an Appointment

EAP services are provided by:
The Sand Creek Group, Ltd.

Calls are answered 24 hours a day, seven days a week for counseling or crisis services. Counseling and consultation services are available via telephone or in-person with a professional counselor. Appointments can be scheduled with counselors at a location convenient for you across greater Minnesota, in the Twin Cities or at the Donhowe Building on the Twin Cities campus.


Confidential consultation is provided in areas that include:

  • Work productivity
  • Work relationships
  • Conflict resolution
  • Mental health
  • Alcohol/substance abuse
  • Family/relationships
  • Adjustment to loss/change
  • Coping with stress

EAP also provides consultation for administrators, supervisors, union representatives, or anyone in a leadership position. Consultation areas include:

  • Managing the people-side of change
  • Performance issues
  • Conduct issues
  • Work climate