24/7 Nurseline and Treatment Decision Program

To connect with a nurse, call 1-888-887-2593 (TTY users, please call 711)

When you need help making decisions about your health or the health of a family member, consider a call to Optum Health. A health care advisor can help you with any health benefit issues or direct you to a registered nurse who can answer your health questions and provide support. When you call, you say the reason for your call, such as “talk to a nurse” or “find a new provider,” and the system will route you to the most appropriate resource. Nurses are available 24/7, and non-clinical advisors are available during extended office hours.

Who Can Use these Services?

These services are available to University employees covered by the UPlan and their dependents.